Frequently Asked Questions (FAQ)

1. How do I choose the right size?

Check our Size Guide for detailed measurements. If you’re between sizes, we recommend sizing up for a more comfortable fit.

2. Do you ship internationally?

Yes! We deliver worldwide. Our products are shipped from the USA, UK, and China to bring you the latest styles wherever you are.

 3. How long does delivery take?

• Zambia: 2–4 business days Worldwide depending on your location.
  We’ll email you tracking info once your order ships.

4. How much does shipping cost?

Shipping rates are calculated at checkout based on your delivery address. Sometimes we run promotions with free shipping on orders over $100

5. Can I return or exchange my order?

Yes! We accept returns or exchanges on eligible items within 14 days of delivery. Items must be unworn, unused, and in original condition. See our Returns & Exchanges page for full details.

 6. How do I track my order?

You’ll receive an email with tracking details once your order is on its way.

7. What payment methods do you accept?

We accept Visa, MasterCard, PayPal, and other popular payment methods available at checkout.

 8. How can I contact you?

 

For any questions, please visit our Contact Us page or email us at Chilufyafashion@gmail.com. We’re always happy to help!